DoggCatcher deleting podcasts randomly

4 replies [Last post]
Tue, 03/02/2010 - 12:12
Minty
User offline. Last seen 20 weeks 6 days ago. Offline
Joined: 03/02/2010

Hi, I have been using the software for around a month now, and I have been experiencing a recurring problem for which I cannot find a solution for.

DoggCatcher seams to be deleting podcasts for no apparent reason, when it runs a feed update, after a phone reboot, or when switching from widget to application.

I have switched off auto deleting, selected retain expired, and turned on unique file name options, but nothing seems to prevent it from deleting some podcasts.

It is not tied to a specifc feed.
I have tried different memory cards.
I have re-installed the app
I have reset the phone (Nexus One) back to defaults (wipe)

I appologise if I have missed another post about this, or missed a setting, but this is driving me nuts. It has even deleted a podcast whilst I was in the middle of listening to it (after tapping the widget to open the full interface).

Can anyone shed any light on the problem?

Thanks

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Sat, 03/06/2010 - 03:10
#1
Minty
User offline. Last seen 20 weeks 6 days ago. Offline
Joined: 03/02/2010
Thanks for checking Eric, Now

Thanks for checking Eric,

Now that I know what to look for in the log,I will monitor the situation myself and see if I can catch it.

Thanks

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Tue, 03/02/2010 - 23:25
#2
eric
User offline. Last seen 7 hours 1 min ago. Offline
Joined: 11/06/2008
BOL only?

The only time DC should delete is during a feed update, and it always logs that a file is being deleted. DC will delete the audio if the item is no longer in the feeds.

Can you please send the log the next time you notice a file gets deleted. The android system logs can sometimes only go back 10 mins so it would need to be very close to when it occurred. I might be able to tell what's happening from that.

Thanks for posting.

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Wed, 03/03/2010 - 05:20
#3
Minty
User offline. Last seen 20 weeks 6 days ago. Offline
Joined: 03/02/2010
Its possible that my issue is

Its possible that my issue is related to the following post:

http://www.snoggdoggler.com/node/667

If indeed this is the problem (I too have had this issue with BOL), is it possible to create an option / setting to freeze/reject future updates to the filename in the audio enclosure, once the podcast is downloaded, until the podcast is marked as done/completed.

I will post the log the next time it happens.

Thanks

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Fri, 03/05/2010 - 23:43
#4
eric
User offline. Last seen 7 hours 1 min ago. Offline
Joined: 11/06/2008
I got your log

Thanks for sending the log. I can pretty much assure you that DC is not deleting the files (at least during the period of the log 15:01-15:26). Every file that DC deletes gets a log entry like the following ones. Only the first file below was actually there and got deleted. The other three were attempted probably because they are old items that got removed from your item list and didn't have the media downloaded.

I have heard of something similar that we never figured out what was causing it but it was only for video files. It was what caused me to add this logging that we have below, just to be sure it wasn't DC. It also was triggered by the phone booting and possible mounting the sd card.

03-05 15:21:14.796 D/LogEntry( 4380): Deleting media file: /sdcard/DoggCatcher/EpisodeEnclosures/9/diggnation--0244--bungie--small.h264.mp4 - success: true - [234ms]
03-05 15:22:08.706 D/LogEntry( 4380): Deleting media file: /sdcard/DoggCatcher/EpisodeEnclosures/8/5e623718bc0f713-ttg0644.mp3 - success: false - [0ms]
03-05 15:22:37.147 D/LogEntry( 4380): Deleting media file: /sdcard/DoggCatcher/EpisodeEnclosures/14/pcgp_213_20100304.mp3 - success: false - [0ms]
03-05 15:22:53.546 D/LogEntry( 4380): Deleting media file: /sdcard/DoggCatcher/EpisodeEnclosures/12/cgmp3-217388-03-03-2010.mp3 - success: false - [0ms]

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